Recently Joan, a lovely woman in her late eighties, had just received her first ever iPhone. She bought it at the encouragement of family overseas who wanted her to be able to make and receive video calls. Joan’s new phone arrived in the mail with minimal setup instructions that confused her. She felt frustrated and [Read More…]
Published in the Davis Enterprise
“If you want to get tech savvy…
…don’t ask your kids” Recently we heard about a 75-year-old woman whose daughter had become impatient with her after several exasperating go-arounds of a “how to” on her iPhone. Daughter: “Mom, I’ve showed you this several times already, it’s not that hard.” Mom: “Remember sweetheart, I taught you how to use a spoon.” While this [Read More…]
