Is your Mac healthy? Do you worry that you have inadvertently downloaded malware but you’re not sure how to find out? Is your older Mac starting to moan and groan a little, or slow down, and you’re worried that its days are numbered? Is your Time Machine making regular backups as it should?
We are now offering Lookout, a computer service in partnership with White Wave Digital, a long time Davis professional IT service (formerly Mac Paramedic). Lookout service provides hourly monitoring of your computer. It can detect problems or potential problems including backup failures, malware, imminent hard drive failure, memory shortages and more.
Your privacy is important. Lookout does not know anything about how you use your Mac or the content of your computer. It is not spyware in any way, nor does it give us remote access to your files.
How does it work? For a monthly fee of $10 (made as one yearly payment), we send you the Lookout installer by email. Once installed, the program runs quietly in the background, and any potential problems trigger a notification to us. Once we receive the alert we contact you to let you know. At that point, and depending on the identified issue, you can decide if you need a troubleshooting call, or decide on whatever approach to the issue feels right for you.
Click here to view a sample report from the Lookout service. This report includes all the information that Lookout can see about a computer (we’ve removed the name of this computer’s owner and the serial number of his Mac computer).
Questions? Give us a call and we’ll be happy to discuss Lookout with you:
Ready to go? Contact us and we’ll help you get started: